Refund policy
Refund Policy
At Alpaca Trail Co., we want you to love what you ordered. If something's not right, we'll take care of it.
We offer refunds for:
⚫ Items sent incorrectly
⚫ Damaged or defective products
Refund requests must be made within 30 days of your purchase date.
To get the process started, reach out to us at alpacatrailco@gmail.com with your order number and a quick description of the issue. We'll get back to you and make it right.
This policy may be updated from time to time. For the most current version, just drop us a line at alpacatrailco@gmail.com.
And to keep your tee looking its best for every trail ahead — check the care instructions included with your order.